Advancing Digital Financial Inclusion and Research

Welcome to ReFinD, a research initiative dedicated to exploring retail finance distribution networks in low- and middle-income countries. Our goal is to drive evidence-based policy and financial inclusion solutions.

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Better Financial

Inclusion for Everyone

Bridging the Digital Finance Gap for Underserved Communities

 

Advancing Digital Financial Inclusion Through Research and Innovation in Agent Networks

Markets for digital financial services (DFS), particularly mobile money and agent banking, are expanding rapidly across low- and middle-income countries (LMICs). This growth is driven by digitization initiatives that are reshaping financial ecosystems. At the core of these ecosystems are retail distribution and vendor networks, which play a crucial role in facilitating the conversion between physical cash and digital currency. These networks also serve as essential onboarding channels for a broader set of digital financial tools and services.

agent network