ReFinD-IEIC webinar discusses strategies for improving agent services in India's last mile communities
Caption: Traditional Indian woman with phone - Credit: Freepik
Caption: Traditional Indian woman with phone - Credit: Freepik
The ReFinD Research Initiative convened a networking session in India, aimed at fostering collaboration between ReFinD and research communities across Asia. Held in partnership with the Inclusion Economics India Centre (IEIC), the event also aimed to promote and solicit applications for the third request for proposals (ReFinD RFP3).
Peter QUARTEY, Francis ANNAN, Daniel OSARFO and Agyapomaa GYEKE-DAKO
The Institute of Statistical Social and Economic Research (ISSER) and the ReFinD research initiative, in collaboration with Innovations for Poverty Action (IPA), hosted a seminar to address the barriers hindering digital financial services (DFS) adoption in low- and middle-income countries.
Markets for digital financial services (DFS) – particularly mobile money and agent banking – are growing rapidly in low- and middle-income countries and are being transformed by several digitalisation initiatives. Retail distribution and vendor networks are necessary building blocks for a robust digital finance ecosystem, due to their ability to convert money between physical cash and digital currency, and to serve as onboarding channels for a broader set of digital financial tools and services.